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New 2012 Certification Information Coming Soon!!

2011 Certification

All producers are required to complete the certification program and be licensed and appointed before engaging in any sales-related activities involving Aetna Medicare Individual plans (MA, MAPD, PDP). In addition, producers must successfully complete this certification program to receive renewal commissions in 2011 for Aetna Medicare Individual plans.

• Click here to access the 2011 Aetna Producer Certification Program. This link can also be found on Producer World.
• For step-by-step instructions on completing certification, please view our online help guide.
• If you have any questions, please call the Aetna Medicare Broker Service Unit at (888) 247-1050.

2011 Producer Certification Program Overview

Aetna’s producer certification program has 3 components: AHIP certification, Aetna Product training, and Aetna Medicare Compliance training.

1. AHIP certification (3-7 hours) consists of 5 training modules and an exam that must be passed with a score of 90% or better.
• If producers are recertifying (i.e., they completed AHIP certification in 2010), they are only required to take modules 4-5. However, material from all 5 modules is covered in the final exam.
  
2. Aetna Product training (45 minutes) consists of 1 module and an exam that must be passed with a score of 90% or better.
3. Aetna Medicare Compliance and Fraud, Waste and Abuse training (45 minutes) outlines how to comply with Medicare-specific requirements; where to go for more information and how to report compliance concerns. It also explains how to detect and report Medicare fraud, waste and abuse. See information below for additional background on this new CMS training requirement.

Cost

There is a $100 fee for certification and recertification, required at the time of registration. Each user has 3 attempts to pass the AHIP exam per registration fee. If additional attempts are required, they must pay another $100.  

If you have any questions about the certification process or compliance training, please contact the Aetna Medicare Broker Service Unit at (888) 247-1050. For questions regarding the registration fee, please contact AHIP at (866) 234-6909.