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Certification assistance for producers needing help accessing or completing certification

• 800-973-9183 Option 4
• You can also email Cigna at CIGNAuniversity@gpworldwide.com

2010 Certification

Log in HERE.

• Username = Agent number.
• Password is CIGNA-issued and case-sensitive. 

Instructions:

•  Producers must complete requisite lessons and pass requisite exams with a score of 85% or better prior to distributing any of CIGNA's Medicare products.
• The exams are embedded at the end of each lesson.
• You must complete each lesson prior to taking the exams.
• You may take each exam up to three times.
  • If you fail to pass either exam within three attempts, you will not be allowed to market or sell CIGNA's Medicare products for the 2010 selling season.

NATIONAL Producers:

• Must complete and pass exams for both Lesson 1 and Lesson 2

ARIZONA Producers:

• Must complete and pass exams for both Lesson 1 and Lesson 3

Note: Producers selling in AZ and any other state must complete all three Lessons.

• Lesson 1 2010: Medicare Overview & Compliance –ALL Producers

• Lesson 2 2010: CIGNA Medicare Product Overview—NATIONAL Producers

• Lesson 3AZ 2010: CIGNA Arizona Medicare Product Overview—ARIZONA Producers

Important Note:

•  Producers who distribute CIGNA Medicare products prior to successfully completing the requisite exams will not be eligible to receive commissions on that business.

Printable Study Guides:

• Below are links to printable study guides for each lesson.

  • Lesson 1 2010: Medicare Overview & Compliance—ALL Producers

  • Lesson 2 2010: CIGNA Medicare Product Overview—NATIONAL Producers

  • Lesson 3AZ 2010: CIGNA Arizona Medicare Product Overview—ARIZONA Producers

AHIP Training:

• If you have completed the AHIP training and have successfully passed the AHIP exam:
  • Fax the AHIP documentation with your CIGNA Agent ID written on top of the document to CIGNA at 248-729-2364
    • You will be given credit for successfully completing CIGNA's Lesson 1—Medicare Overview & Compliance.
    • Click here for mandatory fax cover sheet.

NOTE: You must still complete the requisite Product Module(s) (Lesson 2 and/or 3AZ) prior to marketing or selling any CIGNA Medicare product. 

Certification Guide

• Gives agents the specifics on where to train, how to log  in, and what courses are required.

Help Desk:  1-866-228-1920 8am-8pm EST Monday-Friday (not available on weekends or holidays)

• Help Desk will assist you in resolving access and technical questions.

• If you do not know or cannot remember your ID or password, please contact Ritter Insurance Marketing at 800-769-1847.

Note:  You must have Adobe Flash Player v8 or higher to view the training.  To download the latest version of this player, go to http://www.adobe.com/products/flashplayer/

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