Aetna Contact

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  • National Broker Service Unit

    • Change of hours 8:30 a.m. to 5:oo p.m. Monday thru Friday

    • Phone Numbers

      • Medicare: 1-888-247-1050

      • Individual: 1-888-542-3862

  • Enrollment Status

    • For status checks on applications, please call Sales Support at 1-888-247-1050.  Please do not call Medicare directly.

  • Claims

    • Address for submission

      • PO BOX 981106 El Paso, TX 79998-1106

    • Phone Numbers

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